Cancelation Policy


For Teachers

With our cancelation policy, you get paid if students cancel less that 24 hours in advance and get paid 50% if less that 48 hours in advance. If students cancel more that 48 hours in advance, they get a full refund. When a class is canceled your schedule shows the newly available time period right away so that other students can book it, making it more likely for you not to lose that time. You can cancel a class up to one minute before the class, but this will automatically return the funds to the student. If you do cancel the class, you are expected to communicate with the student regarding the cancelation.

For Students

Students can cancel up to 48 hours before the class without a penalty. Once canceled, students will receive a full credit for the class, which can be seen in the Dashboard. Students who cancel classes more than 24 hours in advance but less than 48 hours in advance will receive a credit of 50%, which can be seen in the Dashboard, and teachers will be paid 50%. Classes canceled less than 24 hours in advance will be paid to the teacher and the student will NOT be credited. If a teacher cancels the class at any time, the student will receive a full credit for the class. Teachers are expected to communicate with students via the inbox and provide alternatives as to when the class can be made up. Alternatively, students can choose to take a class with another teacher.